Ratings & Reviews
Resident Reviews
|Recommended: YesI Like The Property — I like the property and I like its location and it is a pretty good apartment compared to the others that ive looked at before i picked this one. i also like how fast the maintenance guys come to fix a problem. literally in minutes.
response from property -Thank you Max, we are so glad you've enjoyed our speedy service, location, and apartments. If there is anything else we can do to make your stay here comfortable, please do not hesitate to let us know!
|Recommended: YesClean, Mostly Maintained, — clean and well maintained, mostly quiet, maintenance attends to problems within short amount of time, staff are pleasant and willing to please renters.
Thank you John, we appreciate your honest feedback and are glad to hear you are happy living here. Please let us know if there is anything we can do to make this a 5-star rating, we're always here to help! Thanks agian
|Recommended: YesI Feel Safe And Enjoy Living Here. The Pool Is Amazing. — Twin Ridge is peaceful, safe, and an enjoyable living experience.
Thank you Elizabeth! We're glad to hear you're enjoying our community and amenities. Please let us know if there is anything else we can do for you to help make your stay enjoyable! Thank you again for the 5-star rating!
|Recommended: YesGood Place To Live — it is a very good and peaceful place to live in Baltimore. Friendly and helpful staff, good environment.
Thank you Yong! We appreciate you taking the time to provide your feedback about your living experience here at Twin Ridge and we're so glad it's been great so far. Please let us know if there is anything else we can do for you. Take care!
|Recommended: Yes9 Years. — I have lived here for 9 years and I love it The community grounds are always taking care of. Over the course of these years, I've moved from a one bedroom to a two bedroom and the transition was seamless.
Maintenance has always responded to inquiries in a timely manner. If problems aren't fixed right away, they are able to give you an estimate of when items will be fixed. My interactions with office staff and even maintenance workers have always been positive.
At times, the noise of my neighbors above me can be slightly loud, but nothing to complain to office staff about. The 24hr gym availability and pool are a plus. I would recommend and have recommended this property to several coworkers and friends over the course of years. I enjoy the diversity of the community and I love the convenience to shopping and major highways that surrounds this property.
Thank you Lashonda! We appreciate you taking the time to rate our community and are thrilled you've had such a great living experience here at Twin Ridge. We've enjoyed having you here for 9 years and hope you continue to love it for many more years to come. Please let us know if we can do anything else! Thank you again!
|Recommended: YesAfter Almost A Year, Glad We Chose It — Living at Twin Ridge is a pleasure. We are a retired couple who were looking to stay in this neighborhood after owning a home here for over 20 years. Our apartment is great, new wall-to-wall and fresh paint greeted us. The staff was extremely helpful in getting all the paperwork done efficiently. All of terms were explained and we really liked there there are no hidden fees that we found at other apartment complexes
After moving in early in Fall of 2015, if we had any repairs that needed to be done, they were responded to with great speed and solved...no ifs ands or buts . Even small things, like a minor backup in our dishwasher.
The appliances our apartment came with, while not new, are in great shape, like everything else, well maintained. The HVAC saw us through the winter and the summer in comfort. Double glazed windows are a plus. The internet does get overloaded at times, never down, but could use some upgrading. Xfinity Comcast is the only choice to internet TV.
The grounds are well kept. During the blizzard this winter, the company that was contracted got all of us out and ready to drive when no one else did. It took a lot of work, and I suppose a lot of money, but as residents we were impressed...a great plus.
Now that summer is here, the pool is sparkling, refreshing and like everything else, first rate We've not used the gym facilities, but expect the same and know we won't be disappointed.
Management has changed to WPM recently and we are hopeful that it does affect the level of service and quality we experienced under the former management.
Moving to Twin Ridge was a great decision for us.
Thank you Jonathan! We appreciate you taking the time to rate our community and hope your stay at Twin Ridge continues to be a great living experience!
|Recommended: YesProperty Is Beautiful. — Its quiet. Neighbors not really friendly. Parking has good and bad points sometimes have to park away from your complex, worry some when you work 3-11p and 11p shifts.
Thank you for the 5-star rating Cynthia, we appreciate you taking the time to rate our community and are glad you love it here! Please let us know if there is anything we can do about your concerns.
|Recommended: YesTwin Ridge Is The Best Kept Secret In Maryland — Twin Ridge is hands down the absolute best apartment complex I have ever lived in, the ladies in the leasing office are knowledgeable and very nice. The maintenance team is very efficient and through
Dear Odette,
Thank you for the great review of Twin Ridge Apartments! We appreciate you taking the time to rate our community and hope your living experience continues to exceed your expectations! Please let us know if there is anything else we can do!
|Recommended: YesGreat Team — We recently moved into one of this communities rare townhouses and we have been extremely impressed with the Twin Ridge team. Bobby has been super supportive throughout our move, and is a pleasure to work with. You can tell that she is passionate about her job and about her people.
Maya has been absolutely incredible the logistics of our move made it impossible to see our unit before moving in something that was not easy for us ... Maya went above and beyond, offering every accommodation she could to alleviate our concerns. When we moved in and had some outstanding maintenance issues, maintenance was on-site less than 24 hours after submitting the request, and Will spent hours meticulously fixing all of the issues. Every member of the Twin Ridge team that I have met thus far seem engaged and committed to maximizing the experience of their residents. We've only been here a week, but we are looking forward to our continued relationship with the Twin Ridge crew.
Dear David,
Thank you for the wonderful review of Twin Ridge! We are so pleased we were able to help you with your move, and are happy to have you here! If there is anything else we can do, please do not hesitate to call or stop by!
|Recommended: YesLove Living Here — We have been here for 7 months and I have nothing but positive things to say about living at Twin Ridge. Everyone in the office is personable and helpful maintenance takes care of things in a timely manner the grounds are always kept neat and clean the neighbors are lovely and respectful. Like someone else mentioned it is a bit pricey but you get what you for. My apartment is SUPER spacious with vaulted ceilings. It's like living in a single family home. I hope to be a resident for many years.
Thank you so much for your positive comments!
|Recommended: YesExcellent Complex — Would definitely recommend to a friend Excellent apartment complex.
|Recommended: YesA Great Place To Live. — Great amenities
|Recommended: YesCity Convenience In A Quiet, Green Setting — Great place to live -going on my fourth year. Love the quiet, the pool, the gym. Management takes care of any maintenance concerns in a very timely manner. So very convenient to Baltimore but county living at its best Light rail less than a mile away.
Dear Resident,
Thanks so much for taking the time to write this review. Our resident satisfaction is paramount. Please let us know if there is anything you need in the future!...
|Recommended: YesGreat Experience — Great staff
Thanks for your positive feedback!
|Recommended: YesVery Nice Community To Live In — I enjoy the quietness that the community offers. Maintenance is always friendly and prompt into resolving all issues in a timely fashion. However, I ve been had issues with management about allowing workers to enter my apartment without any notice, I mentioned it to them on many occasions but there were always excuses on their part. Hopefully with the new management that won t happen any longer and they will respect tenants privacy.