Ratings & Reviews

Overall Rating

5(64 reviews)95.3% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Resident Reviews

After Almost A Year, Glad We Chose Itsubmitted by Jonathan K. - |Recommended: YesLiving at Twin Ridge is a pleasure. We are a retired couple who were looking to stay in this neighborhood after owning a home here for over 20 years. Our apartment is great, new wall-to-wall and fresh paint greeted us. The staff was extremely helpful in getting all the paperwork done efficiently. All of terms were explained and we really liked there there are no hidden fees that we found at other apartment complexes After moving in early in Fall of 2015, if we had any repairs that needed to be done, they were responded to with great speed and solved...no ifs ands or buts . Even small things, like a minor backup in our dishwasher. The appliances our apartment came with, while not new, are in great shape, like everything else, well maintained. The HVAC saw us through the winter and the summer in comfort. Double glazed windows are a plus. The internet does get overloaded at times, never down, but could use some upgrading. Xfinity Comcast is the only choice to internet TV. The grounds are well kept. During the blizzard this winter, the company that was contracted got all of us out and ready to drive when no one else did. It took a lot of work, and I suppose a lot of money, but as residents we were impressed...a great plus. Now that summer is here, the pool is sparkling, refreshing and like everything else, first rate We've not used the gym facilities, but expect the same and know we won't be disappointed. Management has changed to WPM recently and we are hopeful that it does affect the level of service and quality we experienced under the former management. Moving to Twin Ridge was a great decision for us.
response from property -Thank you Jonathan! We appreciate you taking the time to rate our community and hope your stay at Twin Ridge continues to be a great living experience!
Property is beautiful.submitted by Cynthia M. - |Recommended: YesIts quiet. Neighbors not really friendly. Parking has good and bad points sometimes have to park away from your complex, worry some when you work 3-11p and 11p shifts.
response from property -Thank you for the 5-star rating Cynthia, we appreciate you taking the time to rate our community and are glad you love it here! Please let us know if there is anything we can do about your concerns.
Twin Ridge is the best kept secret in Maryland submitted by Odette J. - |Recommended: YesTwin Ridge is hands down the absolute best apartment complex I have ever lived in, the ladies in the leasing office are knowledgeable and very nice. The maintenance team is very efficient and through
response from property -Dear Odette, Thank you for the great review of Twin Ridge Apartments! We appreciate you taking the time to rate our community and hope your living experience continues to exceed your expectations! Please let us know if there is anything else we can do!
Great Team submitted by David - |Recommended: YesWe recently moved into one of this communities rare townhouses and we have been extremely impressed with the Twin Ridge team. Bobby has been super supportive throughout our move, and is a pleasure to work with. You can tell that she is passionate about her job and about her people. Maya has been absolutely incredible the logistics of our move made it impossible to see our unit before moving in something that was not easy for us ... Maya went above and beyond, offering every accommodation she could to alleviate our concerns. When we moved in and had some outstanding maintenance issues, maintenance was on-site less than 24 hours after submitting the request, and Will spent hours meticulously fixing all of the issues. Every member of the Twin Ridge team that I have met thus far seem engaged and committed to maximizing the experience of their residents. We've only been here a week, but we are looking forward to our continued relationship with the Twin Ridge crew.
response from property -Dear David, Thank you for the wonderful review of Twin Ridge! We are so pleased we were able to help you with your move, and are happy to have you here! If there is anything else we can do, please do not hesitate to call or stop by!
Overall, it's a good place to livesubmitted by Julianna R. - |Recommended: YesMy favorite thing about living here are the amenities. The gym is never crowded and is very reasonably priced. The pool is also great during the summer and it usually isn't too crowded either. The only complaints I have are that there is never any parking. If you come home after 9 10pm, you're most likely not going to have anywhere to park. Either you have to park besides the dumpster and hope you don't get towed, or park in a different lot. Also, the apartments are poorly insulated. I can feel the cold air coming through my bedroom windows and the heat doesn't reach the bedrooms very well. Besides that, I love the size of the apartment and I don't normally hear much from the neighbors besides the creaking floors. Overall, I have been pretty happy with living here.
Great Location. Great maintenance staff. Great pool. Parking issuessubmitted by Brad P. - |Recommended: YesSame as the above review title
Love the apartment, hate that I can't have my grill submitted by Janet D. - |Recommended: YesI work evenings, when I get home I generally have a difficult time parking. Sometimes residents including myself have created parking, otherwise you have to park in a different section of the complex....at 12 30am it's scary walking to my building. I've had my car pretty banged up and had to pay out of pocket after the person left a bogus claim number. Overall the grounds are well maintained, it's just that the dumpsters are usually full and overflowing. Recycling is emptied every Wednesday, if you miss it, by Thursday the dumpster is at full capacity. ALL of the maintenance personnel have been outstanding They arrive on time, take care of the issue and are very polite and professional. As to the office staff, I was extremely impressed when I first moved in. The young lady who showed the apartment was wonderful Recently I was taken aback when I explained my car was moved during snow remove that I was unaware of because the notice was posted in the morning....the time when I am asleep and that I noticed damage....the office person who gave me the number of the towing company seemed to smile when I tried to inform them of the issue....my car was just repaired before Christmas remember bogus claim number.... so I honestly didn't see the humor of my situation....
Love living here submitted by Sheila . - |Recommended: YesWe have been here for 7 months and I have nothing but positive things to say about living at Twin Ridge. Everyone in the office is personable and helpful maintenance takes care of things in a timely manner the grounds are always kept neat and clean the neighbors are lovely and respectful. Like someone else mentioned it is a bit pricey but you get what you for. My apartment is SUPER spacious with vaulted ceilings. It's like living in a single family home. I hope to be a resident for many years.
response from property -Thank you so much for your positive comments!
Excellent complexsubmitted by Cheryl J. - |Recommended: YesWould definitely recommend to a friend Excellent apartment complex.
Twin Ridge has exceeded my expectationssubmitted by Jenifer R. - |Recommended: YesLiving here is quiet, safe and surprisingly spacious. Besides the counters being from the initial construction, the apartments offer great affordability and surprising quality as well.
This is a good placesubmitted by Sukhrob I. - |Recommended: YesIt is like living in nature with beautiful plants and it is a good place to relax in your apartment.
response from property -We are happy to hear that you are enjoying the beauty of our community's landscape. I am glad that our efforts in maintaining the grounds can be appreciated by our residents. I hope you continue to enjoy Twin Ridge Apartments through out many seasons to come. Thank you.
A great place to live. submitted by Krystyn M. - |Recommended: YesGreat amenities
City convenience in a quiet, green settingsubmitted by Sharon E. - |Recommended: YesGreat place to live -going on my fourth year. Love the quiet, the pool, the gym. Management takes care of any maintenance concerns in a very timely manner. So very convenient to Baltimore but county living at its best Light rail less than a mile away.
response from property -Dear Resident, Thanks so much for taking the time to write this review. Our resident satisfaction is paramount. Please let us know if there is anything you need in the future!...
It's a nice place to live.submitted by Kirssy R. - |Recommended: YesTwin Ridge has been a good place to live so far. I can hear my upstairs neighbors kid stomping at times, but all-in-all, it's not that bad. The maintenance and office staff are very prompt and nice. The grounds are kept really well and I like the layout of my apartment.
response from property -Dear Kirssy: We appreciate your feed back. It is important to us that you are happy in your new home and with our customer service as well. We hope that you continue to make Twin Ridge your home for many years to come. I would also like to take this opportunity to wish you a happy and prosperous New Year! Sincerely, Cary Rivera Assistant Property Manager Twin Ridge Apartments WPM Real Estate Management / Time Group 410-653-0035
Great Experiencesubmitted by Bobbi - |Recommended: YesGreat staff
response from property -Thanks for your positive feedback!