Ratings & Reviews

Overall Rating

5(84 reviews)96.4% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Resident Reviews

I like the property submitted by Max M. - |Recommended: YesI like the property and I like its location and it is a pretty good apartment compared to the others that ive looked at before i picked this one. i also like how fast the maintenance guys come to fix a problem. literally in minutes.
response from property -Thank you Max, we are so glad you've enjoyed our speedy service, location, and apartments. If there is anything else we can do to make your stay here comfortable, please do not hesitate to let us know!
I feel safe and enjoy living here. The pool is amazing. submitted by Elizabeth C. - |Recommended: YesTwin Ridge is peaceful, safe, and an enjoyable living experience.
response from property -Thank you Elizabeth! We're glad to hear you're enjoying our community and amenities. Please let us know if there is anything else we can do for you to help make your stay enjoyable! Thank you again for the 5-star rating!
Good place to livesubmitted by Yong L. - |Recommended: Yesit is a very good and peaceful place to live in Baltimore. Friendly and helpful staff, good environment.
response from property -Thank you Yong! We appreciate you taking the time to provide your feedback about your living experience here at Twin Ridge and we're so glad it's been great so far. Please let us know if there is anything else we can do for you. Take care!
9 years.submitted by Lashonda S. - |Recommended: YesI have lived here for 9 years and I love it The community grounds are always taking care of. Over the course of these years, I've moved from a one bedroom to a two bedroom and the transition was seamless. Maintenance has always responded to inquiries in a timely manner. If problems aren't fixed right away, they are able to give you an estimate of when items will be fixed. My interactions with office staff and even maintenance workers have always been positive. At times, the noise of my neighbors above me can be slightly loud, but nothing to complain to office staff about. The 24hr gym availability and pool are a plus. I would recommend and have recommended this property to several coworkers and friends over the course of years. I enjoy the diversity of the community and I love the convenience to shopping and major highways that surrounds this property.
response from property -Thank you Lashonda! We appreciate you taking the time to rate our community and are thrilled you've had such a great living experience here at Twin Ridge. We've enjoyed having you here for 9 years and hope you continue to love it for many more years to come. Please let us know if we can do anything else! Thank you again!
Beautiful grounds,well maintained,very peacefulsubmitted by David N. - |Recommended: YesThe Twin Ridge Apartments have to be the nicest Apartment Complex I have ever lived in, which is probably why I'm going on my 10th year of residency The Grounds are beautiful and very well maintained. The Pool and the Gym are awesome The entire Staff are very pleasant to deal with and they ALL go out of their way to make sure you are 100 satisfied Here's to another 10years
response from property -Thank you David! Here's to another 10 years indeed! We're more than happy to have you as one of our long-time residents and help whenever we can. We hope everything continues to go well for you, please let us know if there is anything else we can do!
After Almost A Year, Glad We Chose Itsubmitted by Jonathan K. - |Recommended: YesLiving at Twin Ridge is a pleasure. We are a retired couple who were looking to stay in this neighborhood after owning a home here for over 20 years. Our apartment is great, new wall-to-wall and fresh paint greeted us. The staff was extremely helpful in getting all the paperwork done efficiently. All of terms were explained and we really liked there there are no hidden fees that we found at other apartment complexes After moving in early in Fall of 2015, if we had any repairs that needed to be done, they were responded to with great speed and solved...no ifs ands or buts . Even small things, like a minor backup in our dishwasher. The appliances our apartment came with, while not new, are in great shape, like everything else, well maintained. The HVAC saw us through the winter and the summer in comfort. Double glazed windows are a plus. The internet does get overloaded at times, never down, but could use some upgrading. Xfinity Comcast is the only choice to internet TV. The grounds are well kept. During the blizzard this winter, the company that was contracted got all of us out and ready to drive when no one else did. It took a lot of work, and I suppose a lot of money, but as residents we were impressed...a great plus. Now that summer is here, the pool is sparkling, refreshing and like everything else, first rate We've not used the gym facilities, but expect the same and know we won't be disappointed. Management has changed to WPM recently and we are hopeful that it does affect the level of service and quality we experienced under the former management. Moving to Twin Ridge was a great decision for us.
response from property -Thank you Jonathan! We appreciate you taking the time to rate our community and hope your stay at Twin Ridge continues to be a great living experience!
Property is beautiful.submitted by Cynthia M. - |Recommended: YesIts quiet. Neighbors not really friendly. Parking has good and bad points sometimes have to park away from your complex, worry some when you work 3-11p and 11p shifts.
response from property -Thank you for the 5-star rating Cynthia, we appreciate you taking the time to rate our community and are glad you love it here! Please let us know if there is anything we can do about your concerns.
Twin Ridge is the best kept secret in Maryland submitted by Odette J. - |Recommended: YesTwin Ridge is hands down the absolute best apartment complex I have ever lived in, the ladies in the leasing office are knowledgeable and very nice. The maintenance team is very efficient and through
response from property -Dear Odette, Thank you for the great review of Twin Ridge Apartments! We appreciate you taking the time to rate our community and hope your living experience continues to exceed your expectations! Please let us know if there is anything else we can do!
Great Team submitted by David - |Recommended: YesWe recently moved into one of this communities rare townhouses and we have been extremely impressed with the Twin Ridge team. Bobby has been super supportive throughout our move, and is a pleasure to work with. You can tell that she is passionate about her job and about her people. Maya has been absolutely incredible the logistics of our move made it impossible to see our unit before moving in something that was not easy for us ... Maya went above and beyond, offering every accommodation she could to alleviate our concerns. When we moved in and had some outstanding maintenance issues, maintenance was on-site less than 24 hours after submitting the request, and Will spent hours meticulously fixing all of the issues. Every member of the Twin Ridge team that I have met thus far seem engaged and committed to maximizing the experience of their residents. We've only been here a week, but we are looking forward to our continued relationship with the Twin Ridge crew.
response from property -Dear David, Thank you for the wonderful review of Twin Ridge! We are so pleased we were able to help you with your move, and are happy to have you here! If there is anything else we can do, please do not hesitate to call or stop by!
Overall, it's a good place to livesubmitted by Julianna R. - |Recommended: YesMy favorite thing about living here are the amenities. The gym is never crowded and is very reasonably priced. The pool is also great during the summer and it usually isn't too crowded either. The only complaints I have are that there is never any parking. If you come home after 9 10pm, you're most likely not going to have anywhere to park. Either you have to park besides the dumpster and hope you don't get towed, or park in a different lot. Also, the apartments are poorly insulated. I can feel the cold air coming through my bedroom windows and the heat doesn't reach the bedrooms very well. Besides that, I love the size of the apartment and I don't normally hear much from the neighbors besides the creaking floors. Overall, I have been pretty happy with living here.
Great Location. Great maintenance staff. Great pool. Parking issuessubmitted by Brad P. - |Recommended: YesSame as the above review title
Love the apartment, hate that I can't have my grill submitted by Janet D. - |Recommended: YesI work evenings, when I get home I generally have a difficult time parking. Sometimes residents including myself have created parking, otherwise you have to park in a different section of the complex....at 12 30am it's scary walking to my building. I've had my car pretty banged up and had to pay out of pocket after the person left a bogus claim number. Overall the grounds are well maintained, it's just that the dumpsters are usually full and overflowing. Recycling is emptied every Wednesday, if you miss it, by Thursday the dumpster is at full capacity. ALL of the maintenance personnel have been outstanding They arrive on time, take care of the issue and are very polite and professional. As to the office staff, I was extremely impressed when I first moved in. The young lady who showed the apartment was wonderful Recently I was taken aback when I explained my car was moved during snow remove that I was unaware of because the notice was posted in the morning....the time when I am asleep and that I noticed damage....the office person who gave me the number of the towing company seemed to smile when I tried to inform them of the issue....my car was just repaired before Christmas remember bogus claim number.... so I honestly didn't see the humor of my situation....
Love living here submitted by Sheila . - |Recommended: YesWe have been here for 7 months and I have nothing but positive things to say about living at Twin Ridge. Everyone in the office is personable and helpful maintenance takes care of things in a timely manner the grounds are always kept neat and clean the neighbors are lovely and respectful. Like someone else mentioned it is a bit pricey but you get what you for. My apartment is SUPER spacious with vaulted ceilings. It's like living in a single family home. I hope to be a resident for many years.
response from property -Thank you so much for your positive comments!
Excellent complexsubmitted by Cheryl J. - |Recommended: YesWould definitely recommend to a friend Excellent apartment complex.
Twin Ridge has exceeded my expectationssubmitted by Jenifer R. - |Recommended: YesLiving here is quiet, safe and surprisingly spacious. Besides the counters being from the initial construction, the apartments offer great affordability and surprising quality as well.